At Zev Printz, we strive to provide high-quality products in aesthetics, desk accessories/organization, furniture/comfort, productivity, and technology. Your satisfaction is important to us, and we are here to assist if you encounter any issues with your purchase.
Returns
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We accept returns if the product you received is damaged, defective, or not as described.
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To request a return, please contact us at [email protected] within 7 days of receiving your order.
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Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
Refunds
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Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
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Approved refunds will be processed through the original payment method. Since we operate with cash on delivery only.
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Refund processing may take up to 10–15 business days.
Non-Returnable Items
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Items that have been used, damaged by the customer, or are missing original packaging cannot be returned.
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Customized or special-order products are non-returnable unless defective.
Exchanges
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If you prefer an exchange instead of a refund, we will do our best to provide a replacement product of equal value, subject to availability.
Contact Us
For return or refund requests, please contact us at [email protected] with your order number and details of the issue.